Ten troubleshooting tips to get a server back up and running by deb shinder. However, competent skill can only be attained through continued experience in applying these principles each time the technician troubleshoots a malfunctioning equipment. Such a coincidence provides information about the assumptions made in the deductions. Debra littlejohn shinder, mcse, mvp is a technology consultant, trainer.
It is the interface layer between the physical hardware layer of the pc. It is also a good idea to get your hands on an old desktop or laptop computer that you can practice on. The work described in this paper is part of an investigation of the issues. Basics of preventive maintenance and troubleshooting cisco press.
These user guides are clearlybuilt to give stepbystep information about how you ought to. Step 6 if the selfdiagnostic programs were completed successfully and you still suspect a problem, see undetermined problems. Some processes within hardware troubleshooting include. Chapter 6 troubleshooting the system hardware checking connections and switches step 4 check all cables and power cords. A shutdown followed by a cold start can correct some problems. Although this is the shortest chapter in this book, it contains its fair share of testable windows 2000 features. In the most general sense a coincidence occurs when a value at one particular point in the circuit can be deduced in a number of different ways. Click on the download button below to download the file below. Delete all temporary files that may still be residing on the hard drive from currently or previously running programs how to view and remove temporary program files. The text can provide the reader with the principles of troubleshooting, and synthetic problems are included that parallel their application on actual equipment. Hardware troubleshooting techniques introduction this chapter contains information that applies to identifying and troubleshooting hardware problems. If you continue browsing the site, you agree to the use of cookies on this website. If swapping a part or reloading the software does not solve the problem, go back to the logical troubleshooting. Just keep in mind, if your first attempt at solved the problem does not work, approach the situation using the logical reasoning method.
Well, gunslingers, although will make money in the short term, will be out of work in a short amount of time. See our troubleshoot definition for a general overview of steps that should be taken while. The logical reasoning approach to troubleshooting can be broken down into the following six steps. Ide and floppy ribbon cables and power cables canoften go loose. Hardware problem resolution simply involves swapping the damaged part. If youre like most folks, when you run device manager during a troubleshooting expedition, chances are that you. The benefits and risks of doing your own computer maintenance are described. Hardware trouble shooting for really tough hardware problems. Why have i waited so long to introduce techniques for troubleshooting samba. Jun, 2012 the technologists guide to troubleshooting hardware avoid vendor support hell with these tips for pc, mac, smartphone, and tablet. Troubleshooting techniques i find it interesting that this hour is the first hour after the halfway point of this bookif you are counting hours. Disable or unload any tsrs or background programs currently running before running the program causing the gpf how to remove tsrs and startup programs.
The problem is that the metal side is bent out slightly and always. Troubleshooting keyboard problems hardware troubleshooting. General troubleshooting techniques the key to successful troubleshooting is to follow a logical problemsolving process, rather than simply trying things at random until you stumble upon the correct solution to your problem. Pdf troubleshooting techniques for the endurant tm. The technologists guide to troubleshooting hardware ars. Ensure allcables are connected and connected firmly. Hardware troubleshooting techniques tr oubblleesshhooottiinngg auussiinngg llooggiiccall rreeaasoonniinngg what will you be, a gunslinger or a great technician. This book has been prepared for navy personnel whose rating requires a troubleshooting capability in electronic equipment.
The problem is that the metal side is bent out slightly. Basic computer troubleshooting and preventive computer. Keep in mind that this is a select few of the thousands of questions and answers in our database see our troubleshoot definition for a general overview of the steps that should be taken while troubleshooting a computer. Sorting hardware software configuration problems one of the first steps in troubleshooting a computer problem or any other programmable system problem is to determine whether the problem is due. In order to solve a problem, you must figure out which part of the. If youre having trouble with a specific piece of computer hardware.
When you go through this material, make sure that you have a good. Hardware troubleshooting tools hardware troubleshooting. If you get a new computer and its having problems already quick, trade it in while you still can. Aug 14, 2017 right click on the hardware and devices troubleshoot shortcut, and click on properties, general tab, and on the unblock button. Step 2 reminds you to divide the problem into hardware and software. By now, the participant will be able to check all the basic electronic components on electronic circuit board.
There are many basic troubleshooting techniques you can use to fix issues like. Keep in mind that this is a select few of the thousands of questions and answers in our database. The device that you will use most frequently in your maintenance tasks is the meter. Pdf in computer domain the professionals were limited in number but the numbers of. Listing several basic computer troubleshooting steps that can be followed when your computer, its software, or its hardware has problems. So lets talk a little bitabout troubleshooting hardware problems.
Many products that you buy can be obtained using instruction manuals. Massachusetts institute of technology artificial intelligence. Then highlight the local c drive by clicking on it once. It describes the method used by competent and experienced technicians to isolate an equipment malfunction in a rapid, systemic manner. Basic electronics troubleshooting and repair topics covered course code bec01 course length. The html version is linked from the main page when logging. First, lets talk about what are maybesome of the common problemsthat we typically find with our. Presentation for my february 20 workshop on basic pc troubleshooting.
Verify that there is at least 200500 mb of free hard drive space. Most people who spend a lot of their time fixing things use a system like this without a formal plan, but if youre. If you do not have a unblock button under the general tab, then the shortcut is already unblocked and you can continue on to step 5. Chapter 5 troubleshooting the system hardware troubleshooting the ethernet controller the ethernet link status led is on when the ethernet controller receives a link pulse from the switch. One of the first steps in troubleshooting a computer problem or any other programmable system problem is to determine whether the problem is due to a hardware failure or to faulty software. Pdf troubleshooting techniques for the endurant tm device.
Most of the circuitry associated with the computers keyboard is located on the keyboard itself. Most of us think that solving problems is a beginningtoend process. Ac voltage source tb1 tb2 tb5 tb4 tb6 tb3 light as you can see in the diagram, there are several terminal blocks tb through which electrical power is routed to the light bulb. It could be a machine that has been sitting in your attic or garage collecting dust or it could be a donated machine from a family member.
Hardware and devices troubleshoot shortcut create windows. Not all troubleshooting processes are the same, and technicians tend to refine their troubleshooting skills based on knowledge and personal experience. Even with the most updated software and hardware, occasionally computers can malfunction. It is also the last hour before part ivgoing production. To get help on programs, hardware, and drivers, open the troubleshooting.
Cleaning dusts from ram and video carts slotports and from cooling fan. Feb 19, 20 presentation for my february 20 workshop on basic pc troubleshooting. Pc troubleshooting and maintenance guide 3 windows reports smaller capacity in the windows explorer tool and in the my computer window because it shows information about one partition on the hard disk drive at a time. If the problem still isnt fixed, you can try other troubleshooting techniques. Troubleshooting and using circuit laws gaining circuit familiarity troubleshooting basics common troubleshooting techniques the program the practical troubleshooting of electronic circuits workshop will teach you how to recognise and efficiently troubleshoot common electronic component and circuit problems. In case most hardware tools are very efficient and it wont require more muscle to work. In this video, youll learn how to troubleshoot lockups, boot problems, overheating, random reboots, and many other problems. Troubleshooting device and driver installations windows. If you do need to lift a heavy object, follow these guidelines to keep from injuring your back. Computer hardware troubleshooting linkedin slideshare. Troubleshooting hardware problems 241 troubleshooting using the system log 242 troubleshooting using the device manager 243 chapter summary 247 apply your knowledge 248. The compaq configuration record utility is accessed via an icon in the control panel.
If at least the systems cpu, disk drive, and clock circuits are working, you might be able to use one of these special softwaretroubleshooting packages to help localize system failures. Basic computer troubleshooting linkedin slideshare. Click start, help, contents, trouble shooting my disk wont come out first copy important files from the disk to the hard drive because the disk is going to have to be discarded the disk has a terminal illness. Hardware manual this manual confers no industrial property rights or any rights of any other kind, nor does it confer any patent licenses. A cheat sheet free pdf 20 pro tips to make windows 10 work the way you want free pdf windows 10 run commands you should know but probably forgot. You might have an actual problem with the physical hardware. The first partition contains the system recovery information. To do so, select start and click on my computer or computer.
Therefore, the steps required to isolate keyboard problems are. Part 1 select the contributor at the end of the page when it comes to hardware, some techs may have trouble figuring out what steps to take to troubleshoot and repair the internal and external components of a computer system. It gathers critical hardware and software information from various sources to give a complete view of the computer. Right click on the hardware and devices troubleshoot shortcut, and click on properties, general tab, and on. To test a participant how well they know about electronic troubleshooting. Domain knowledge was acquired using semistructured interview technique. Narrator when it comes to troubleshooting our servers,theres a few general areas where most problems lie. Idenrfy computer hardware issuesproblems determine faulty computer hardware. This includes the testing and debugging tools that are supplied with the windows driver kit wdk. Hardware troubleshooting is generally done on hardware equipment installed within a computer, server, laptop or related device. Preventive maintenance reduces the probability of hardware or software problems by sys tematically and periodically checking hardware and. Troubleshooting tips for a new motherboardmore than 70% of all computer problems are related to cabling and connections. Before you call for some professional help, use these common troubleshooting tips to see if you can get your issues fixed. Additionally, in windows server 2003, windows xp, and windows 2000, a coinstaller can provide a troubleshooter that helps users diagnose problems with your device.
How to troubleshoot windows 10 hardware issues with device. This manual presents information on the installation, communication and specifications of the ez3 series. Pdf self learning computer troubleshooting expert system. Removing, repairing and replacing faulty ram, hard disk or videographic card. The system finds out individual components problem in hardware. In most pcs, you can use a significant event that occurs during the startup process as a key to separate hardware problems from software problems. Basic computer maintenance and troubleshooting techniques. Whenever you have a hardware problem thats causing a device to misbehave or just not work at. However, the keyboard interface circuitry is located on the system board. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Hardware tools to troubleshoot connectivity issues most of the cases the network requires troubleshooting and maintenance, which may require some hardware as well as little manual work.
The user interface the user interface of the proposed expert pc troubleshooter is a webbased interface accessible from any compatible web browser and allows a bidirectional communication between the system and the user. Use the guidelines in this chapter as a starting point to help develop your troubleshooting skills. Troubleshooting and repairing real boards that have faulty components in it. Professor messer may 26, 20 when hardware fails, a number of messages and errors can occur during boot and in the operating system. Below is a listing of commonly asked computer questions and answers and basic troubleshooting steps for operating systems, software, and computer hardware. Looking at the object, decide which side of the object to face so that the load is the most balanced. It also covers the troubleshooting and maintenance of an existing setup and provides understanding on how to program the panel with our eztouch editor software. Chapter11 pc maintenance and troubleshooting strategies. If the led is off, there might be a defective connector or cable or a problem with the switch. The most common softwaretroubleshooting packages test the systems memory, microprocessor, keyboard, display monitor, and the disk drives speed.
Troubleshooting is the process of identifying, planning and resolving a problem, error or fault within a software or computer system. If your computer does not start, begin by checking the power cord to confirm that it is plugged securely into the back of the computer case and the power outlet. To do this, use one of these methods to start the task manager. Mitsubishi electric corporation cannot be held responsible for any problems involving industrial property rights which may occur as a. Sorting hardwaresoftware configuration problems one of the first steps in troubleshooting a computer problem or any other programmable system problem is to determine whether the problem is due.
477 695 856 909 583 694 1382 43 1286 448 579 478 667 776 1216 1188 448 616 551 976 538 573 1102 134 408 1346 1175 812 465 1470 978 221 883 532 783 775 1424 336 1496 1182 1296 173